Beta: Monday 16 March, 2026 Full Client Release: Mon 23 & Tue 24 March, 2026
🎉 What’s new in Release 227?
This release makes your website faster and more secure, and gives your audience more ways to get through the door.
🚀 Your website is getting a serious speed and security upgrade
What changed?
- CDN (Content Delivery Network) rollout has begun across CultureSuite sites
- Once live on your site, content will be delivered from the closest of 119 global locations to your visitor – faster for everyone
- Pages load faster for everyone, especially during high-traffic on-sales
- Extra protection against DDoS attacks, bots, and malicious activity
- GDPR compliant – our CDN partner is a European company
How do I use it?
- If CultureSuite manages your DNS, we are in the process of updating this for you.
- If your DNS is managed by you or elsewhere, we will be in touch to walk through the small change needed.
🗑️ Reset all presale access dates in one click
What changed?
- Delete all past on-sale access dates across all visitor tags in a single action
- No more hunting through each tag individually before your next on-sale
How do I use it?
- Look for the reset option in your Visitor Tags settings
- One click clears all past on-sale access dates across all tags
📱 Stronger e-ticket security with SMS verification
What changed?
- Phone numbers are now validated in international format for reliable SMS delivery worldwide
- Updated to new Bird SMS API for more robust, scalable SMS sending
How do I use it?
- Configure the Bird API connection
- Check “SMS verification” on your event in the CMS
For Spektrix venues
🎓 Import your Spektrix memberships directly to your website
What changed?
- The Spektrix Upsell part now includes a new ready-to-go Membership option
- Launch membership upsell CTAs in minutes, styled automatically in your venue's branding
- Built on the same Parameter editor technology that's transforming the rest of your CMS – works straight out of the box with click-and-go setup
- No design work required, no technical configuration. Just add the part and start promoting memberships
How do I use it?
- Add the Spektrix Upsell part to any Page in your CMS.
- Customise the messaging and styling to match your venue
For Tessitura venues
📅 Smart pricing imports, scheduled daily
What changed?
- New price updater for Tessitura v16 imports prices for a specific Mode of Sale (MOS)
- Can be scheduled to run automatically every day
- Can also be triggered manually whenever you need a fresh update
How do I use it?
- Contact our Customer Success team to configure the Mode of Sale you would like to use and set up your daily schedule.
- Import manually whenever you need it
Take note! Version 15 venues coming soon.
For Tixly venues
🏷️ Keep presale visibility dates fresh automatically
What changed?
- From–to dates for price visibility now imported automatically from Tixly.
- Presale pricing stays accurate without manual updates.
🔐 E-tickets in Apple and Google Wallet (coming soon)
What changed?
- CultureSuite e-tickets will be viewable in your visitors' online accounts
- Visitors will be able to add tickets to Apple and Google Wallet
- Ticket sharing between visitors coming too
Take note! This feature is still being confirmed — more details in the next release.
⚙️ Additional fixes & improvements
A handful of behind-the-scenes improvements keeping everything running smoothly.
API & permissions
- New fine-grained permissions for API keys – limit access to sensitive data more precisely. This also lays the groundwork for the CRM API, coming soon.
Optimisation
- Apple and Google Wallet options now available for shared tickets.
- Visitor registration direct URL fixed for visitors who are already registered.
- In simple What's On filters, previously selected values are now retained when adding more filters.
CMS experience
- New search option when adding items in multi-select boxes across the new CMS – much easier to find what you're looking for.
- New CMS media gallery: click any image in the side panel to download the original file.
Bug fixes
- Fixed availability date inputs in price types.
- Fixed: Duplicating pages was throwing an error, now resolved.
- Fixed missing hall/location information in mailings.
- Fixed: Subsite backlink now appears correctly on all page variants.
- Fixed: Stories part with filter was showing random results instead of the correct ones.
- Fixed: Sorting people on a production page now works as expected.
- Fixed: Error when removing an automated mailing.
- Fixed: Radius styling on dark-mode toggle.
- Fixed Eventim importer out-of-memory issue.
- Arrows no longer appear on carousels when all items are already visible.
- Payment system upgraded to Pay v3 API.
- Fixed incorrect text on "My vouchers" overview for Ticketmatic vouchers.
Have questions about any of these updates? Contact your Customer Success team or visit our Knowledge Base for detailed how-to guides.
Spot something unexpected? We're monitoring the restored CMS editing closely. If you notice anything unusual, please let us know immediately.
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